Sandler Training Uses SkyDox Collaboration Platform

Sandler Training consultants improve their client interaction by using SkyDox to share and review resources from multiple locations while maintaining control of their documents.

The Challenge

With over 220 offices around the world, including North America, Asia, and Europe, Sandler Training required a collaboration platform to enable thousands of consultants to access, share, and collaborate on a vast library of documents, including training resources and internal communications. As much of the consulting and training takes place offsite, Sandler Training needed a way to keep all their consultants up to date with the latest training resources while they were on the road. The challenge was passing this information through mobile devices and tablets while also protecting their intellectual property.

The Solution

Sandler Training deployed the SkyDox platform to develop and deliver content for its offsite training and consultancy services across North America, Asia, and Europe.

The platform now enables thousands of consultants to access, share, and collaborate on the wide variety of internal and external communications and training files they require. It has also improved client interaction by providing a way to disseminate training material more efficiently while still allowing the company to maintain full control of document distribution, thereby safeguarding the company’s intellectual property from unauthorized access.

Knowledge workers are using SkyDox to reduce the amount of time needed to access and share documents for client training, allowing a more streamlined, time-efficient, and personalized delivery of courses. The consultants can search, store, deliver, co-author, and manage files through the platform and use activity feeds, presence indictors, and alerts to improve the development process. They also use the platform to deliver a document-centric collaboration and training program to their clients, keeping the consultants and clients working from the same system.

Luke Davies, Managing Director of Sandler Training comments,
“The SkyDox platform ensures that consultants who are creating training resources are updating or viewing a single version of a document. This means that all individuals are working on the most recent document at all times, eliminating duplicate work, the need to deal with clashing feedback, and versioning issues.“

By assigning folder and document-level access rights in the client workspace, Sandler Training also prevents unauthorized third-party downloading or distribution of confidential documents and intellectual property. The ability to track document access at page level also allows Sandler Training to determine if and when each document was opened, with whom it was shared, and on which pages clients spent the most time.

Whats Sandler Training Does...

Sandler Training is a world leader in innovative sales and sales management training. For over 40 years, Sandler Training has taught its distinctive, non-traditional selling system and highly effective sales training methodology, which has helped salespeople and sales managers take charge of the process.

What SkyDox Delivered...

• Files are shared securely in an online workspace structured to enable easy access and distribution.
• Training consultants can preview, comment on, and share files with other team members using any browser-enabled device.
• Refined full-text searching with filters allows control over a vast library of documents.
• Comments can be tagged to specific text or a free-form area in a file, making it easier for Sandler staff to clearly indicate required changes and for clients to effectively raise questions.
• Full document and user audit trails allow page-level insight.
• Document-level activity feeds and presence indicators improve real-time collaboration.
• Accurate online rendering of over 200 file formats are supported, including commonly used formats for training resources and proposals, such as Microsoft PowerPoint, Word, Excel, and PDF.
• Extra-large-file support reduces unnecessary reliance on FTP and unauditable file sharing applications.
• Document-centric conference calls and online meetings can be started from a single platform for long-distance teaching.
• Improved client relationships and productivity gains are achieved through a streamlined collaborative process.

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